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HOW TO BOOK
There are many ways that you can secure a place on one of Alison's classes and we aim to provide a variety of ways to suit your circumstances.

This website: Here you will be able to browse through the classes by term and then reserve your place by emailing your choice to her email address. Alison will hold the place for 7 days after emailing you a booking form, your completed form and deposit/full payment secures your place.

Eventbrite: You can find links to each class on the relevant page of this website which will take you to the external site Eventbrite. You may also choose to search via this link. You will be required to pay in full and fees may apply.

In person: Below you will find a link to a booking form which you can complete and return to Alison by post, bring to your next class, or make an appointment to deliver it to the studio with your payment. You may prefer to call in to the studio (by appointment or during class) to request a booking form, complete it at your leisure and return with your payment. This option may be preferable if you would like to chat to Alison about your requirements prior to booking.

At Downend Farm Studio, we like all of our class members to feel at home and we make every effort to achieve that. We do, however, insist that you honour any booking you make with us so we ask that you ensure as far as possible, that you intend to pay for every session that is entered on your form.
Please note: No form, no signature, no booking!
In order to spread the cost of your sessions, we offer the following assistance:

Previous class members who have a 100% payment record will be in receipt of a ‘Gold Membership’. This entitles you to any number of reserved bookings with full payment in the month before the session, no deposits required, only a signed booking form. (Terms & Conditions apply, please see your membership letter)
All other class members can secure their places with a 20% deposit (non refundable) with thebalance due in the month prior to the session.
If you are new to the studio, we ask that you pay the full fee in advance. As soon as you join the Downend Farm Studio family, we can help you with any future bookings!

PAYMENT INFORMATION
BACS: Alison C. Board, Account Number 82650225, Sort Code 518101. Please reference your payment CLASSES, plus your surname.
Cheque (Made payable to Alison C. Board), Cash or Debit/Credit Card. Please be aware that cash and card transactions can only take place in person at the studio.

Cancellations
In the rare event of Alison cancelling a class, a full refund (including deposit) of what has been paid will be given via cheque or BACS transfer.
If you are unable to attend your session, you are welcome to pass the class on to a friend/family member without any penalty. If you need to cancel through Alison, we ask that you give at least 14 days notice and we will do everything in our power to sell your place and refund your money (minus an administration fee). We are sure you understand that if we are unable to do this, we do expect payment in full in a similar way to theatre tickets or sporting events.

We make every effort to assist you with your booking but sadly, we have to be strict with our terms. You are always welcome to contact Alison for a chat without obligation to make sure that all of your questions are answered prior to your booking, we only ask that any booking you make is honoured. Thank you for your understanding.

BOOKING FORM TO DOWNLOAD AND PRINT HERE
REQUEST A BOOKING FORM FROM ALISON HERE